We use MyHermes courier service for delivery and expect parcels to be delivered within 3-5 days from collection. During busy periods, delivery time may be longer. For standard delivery on purchases under £30, delivery charge is £3.95, for purchases over £30 delivery is £4.95. To avoid any extra charges, Collect in Store is FREE.
*PLEASE NOTE MyHermes offer free protection up to £20 - this is included in the delivery fee. If you are concerned about your parcel over £20, please contact us to discuss delivery charges.
We hold sufficient levels of stock for each item advertised on the website, however, should we be out of stock we expect to be able to turn your order around within 14 days. During the busy summer period this turn-around time can take considerably longer. Should any issues arise we will alert you immediately and offer an approximate delivery date for your items. For any special requirements please place your orders well in advance.
Due to being unable to open the shop throughout April-June, we are still waiting on summer stock to be delivered which may cause delays on some orders - please be patient with us and we will keep you updated regarding the status of your order.