Exchanges & Returns

Exchanges and refunds are available on all items returned in the same condition as they were bought. Items that have been worn, washed, or have labels removed cannot be exchanged or refunded. Any packaging with the product should be returned fully intact. If not, exchanges and refunds can be refused. 

Please note, any personalised items cannot be returned so please ensure fit before personalising any garments. 

Items can be exchanged / refunded:

In Store - Please bring return items along with delivery note/receipt for proof of purchase. 

By Post - Return items in original packaging with delivery note and select reasons for return and whether you require an exchange or refund. Please return items to 

RAWCLIFFES SCHOOLWEAR CENTRE
Rawcliffes Corner
63 East Parade
Harrogate
HG1 5BG

If you have any further queries please call on 01423 504130 or email us at ordersrawcliffes@outlook.com and we will be happy to help. 


Due to Coronavirus we are currently unable to accept returns until we are able to reopen the shop. We will refund/exchange items as soon as we are able to reopen. Sorry for the inconvenience this will cause. For help/advice please call: 07590196197